eSSL Customer Care Number

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By Lakhwinder Kumar on 15 Dec 2015 |
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eSSL Customer Care Number

eSSL Helpline Numbers


eSSL Customer Care Number: 08026090500
eSSL Customer Fax Number: +91-8026590500
eSSL Sales Email Id: sales@esslindia.com
eSSL Web Address: www.esslsecurity.com

eSSL

eSSL Security is one of the main biometric organizations in India and has developed into global regions since initiation 2002. With the vision of being a top player on the worldwide scale, eSSL has constructed in-house aptitude to be the vision. With more than 4000 channel accomplices and 4 lakh clients, the system of eSSL wove itself because of eSSL's bolster and demonstrated innovation solutions and products. eSSL Smart Office is an attendance Software which has a complete time and attendance management solution that automates all attendance processes. eSSL time and attendance software are utilized normally to keep up time and participation in company. MNC's lean toward time and participation for numerous areas with incorporated framework. As the quantity of workers build so as the land enhancement of the company. Smart office web is only utilized by companies as a part of different areas to assemble the information/records at a brought together framework. eSSL is one of the leading suppliers of Biometric Fingerprint recognition products and solutions in India. ESSL-Enterprise Software Solutions Lab has its home office in India's driving programming focus – Bangalore – the area picked by a few driving multi-national firms. eSSL has some expertise in programming examination, products improvement, outline, preparing, profession consultancy and other support activities. ESSL offers Proximity and Biometric Access Control Systems. eSSL provides AVI camera, AVI-DVR, IP Camera, IP NVR, fingerprint lock, hotel lock, electronic safe, EM locks, bolt lock, strike locks, proximity cards, key tags and other security software.

eSSL Offices and eSSL Customer Care Numbers


Ahmedabad
Address: A/407-408, 4th Floor, Abhishek Complex, Opposite Haripura Bus Stand, Near Asarva Bridge, Ahmedabad, Gujarat
Contact Numbers: 079-22130101, 919537151050, +918128321050

Bhopal
Address: Flat Number BS-2, 16 Amar Sthamb, Zone-1, MP Nagar, Bhopal, Pin Code: 462011
Contact Number: 8095522289

Bhubaneswar
Address: Plot Number 102/3586, Dumduma-A, Jagamara, Khandagiri, Bhubaneswar, Pin Code: 751030
Contact Number: 8095522289, 0674-2351807

Chennai
Address: Plot Number 897, Door Number 9, 10th Street, H Block, Anna Nagar, Chennai, Pin Code: 600040, Tamilnadu
Contact Number: 044-43558550, 8939885193, 8939885192, 8939885191

Delhi
Address: 443, Basement, Near Sahai Hospital, Mathura Road, Bhogal, New Delhi, Pin Code: 110014
Contact Numbers: 01124371447, 011-46016675, 07838592965, 07838592966

Ghaziabad
Address: F29, 1st Floor Arora Shoppers Park, Shakti Khand-II, Indirapuram, Ghaziabad, Pin Code: 201010
Contact Number: 91-7838592975

Haryana
Address: ESSL Private Limited, Plot Number 762-763, Ward Number 9, Kewal Ganj, Rohtak, Pin Code: 124001
Contact Numbers: +01294028972, 9315441053/78, 9034757673

Jaipur
Address: 192, Shiv Marg ,Surya Nagar, Gopalpura Byepass Road, Jaipur, Pin Code: 302015
Contact Number: 7230911111

Kochi
Address: Number: 29/1489/B, 1st Floor, Veluthedathu House, Thykoodam, Vyttila, Kochi, Pin Code: 682019,Kerala
Contact Number: 0484-4051929, 09483522215 / 8943355730

Mohali
Address: SCF Number-48, Phase-5, Sector-59, Haveliwala Block, SAS Nagar, Mohali, Pin Code: 160059
Contact Number: 08284900597

Mumbai
Address: Advent Atria, Office Number-102, 1st Floor Chincholi Bunder Road, Malad West, Mumbai, Pin Code: 400064
Contact Numbers: 022-42766000, 919167773111, 919167773112, 919167773115

Kolkata
Address: 59, Muzzaffar Ahmed Street, Kolkata, Pin Code: 700016
Contact Numbers: +91-8095522230

eSSL Head Office Address

24, Shambavi Building, 23rd Main, Marenahalli, JP Nagar, 2nd Phase, Bangalore, Pin Code: 560078

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Lakhwinder Kumar

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Suggestions, Complaints and Reviews of eSSL Customer Care Number

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51 Reviews
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Karan

Myself Karan, I am using their products for many years. Till now, I have not faced any issue with their biometric system. Keep it up.

27 Nov 2019
Rahul Bharti

Hi, I am using the bio-metric machine with time tracker. Now, I am not able to connect the machine with software. Please help!

02 Sep 2019
WS

Trying to reach customer support team since last 7 days, nobody is picking the phone. Kindly reply as soon as possible.

16 Jan 2019
HOTEL LOKESH

Last 2 months we are trying to contact your service center but we didn't get the reply and ask to deal with the dealer regarding services. AGS Technologies India Pvt Ltd Pune, they deny providing the service. Please contact us as soon as possible and do the needful.

23 Nov 2018
ARUN GOENKA

Trying to contact someone from your organization for last 1 hour, not succeeded yet. My number is 9820320488.

01 Nov 2018
pratibha

We have purchase Essl k21 in 2016 but now its showing issue in In and out punch record so we decided to replace this machine and purchase X990 in our office so any replacement we get please let me know as early as contact number 930292579.

26 Oct 2018
KRISHNA KUMAR NAMBIAR

We had installed ESSL biometric device in our office. Now the same needs to be configured in the system of HR Manager. Since last one week we trying to get it done through customer service at Kochi. They are neither coming nor responding. Please do the needful. My contact number is 9526275553. Thank You

21 Jun 2018
umesh ashtekar

Facing problem unable to show in and out time into daily attendance report. Please solve out my problem.

27 May 2018
Ramakrishna

I am having the problem with login and it is automatically closing, please provide me the solution.

27 Feb 2018
Rathod Ravi Suklal

Hello Sir, I have purchased Biometric Machine for 11 months ago. I forget user id and password please help me, my mobile number is 9860654546.

02 Dec 2017
Bal Reddy

Seems ESSL is installing LED Street lights in Hyderabad. Recently our street has been fitted with LED bulbs. The LED bulb fitted to the pole near my house has worked only for two days after installation. I have brought this matter to the notice of Sri. Thirumal Reddy, the Incharge of this project who promised to look into the matter. Since it is more than a week, may I once again request you to please look into the matter and see that the bulb fitted by you glows once again? My address: H.No.i-7-780/781, St.Pious School Rear Gate Lane, Ram Nagar, Musheerabad, Hyderabad Mobile Number- 9849202083. Thanks

16 Nov 2017
Surendra Kumar Yadav

We have Essl biometric machine derive and we are facing the problem, please help us.

01 Nov 2017
Manisha Sahu

Dear Sir with unhappy we would like to inform you, we have purchased two numbers of bio-metric attendance machine from your Essl company from the dealer namely Soucetechvision, Bhubaneswar, Odisha for our State office, Sambalpur and farm. But after purchase, we have known the sale service is very poor. After payment, we have made several phone calls to your dealer but no action has been taken from the dealer every time. Now we are suffering a lot of problem regarding the biometric system and we are unable to take reports since one year. So why you are given dealership such person who is unable to provide service and support to customer and you tell us why the customer doesn't lodge the complaint to consumer court against you Essl company. Requested to review the matter seriously and take necessary action. We are waiting for your quick response please call to 8280342754 or email us as early as possible.

14 Oct 2017
Deepak

I bought fingerprint sensor device model ZK7500 but didn’t get proper support from the team, also they disconnecting the call every time without any reason. My contact number is 7838776602.

27 Sep 2017
Rani Tajane

Sir/Mam , We have Essl Biomatric Machine Device Name x2008, We Are facing the problem about finger tips as Finferprint Sensor Not WorkingKindly Help Us Contact me On 07104305977

25 Sep 2017
AMITRAJ SINGH

Sir, I have already a machine of Essl model no e9. Now I have missed software, please help me or send me the link for download software for model no E9 biometric time and attendance system contact me on 9720552417.

16 Sep 2017
shyam pandey

Very pathetic services, tech support directly denying to guide in case of any problem.

08 Sep 2017
Vijay Joshi

Dear Sir/ Madam, location of the Software changed please give the authorized persons contact number. Joshi Vijay

22 Aug 2017
Gangadhara

Dear Sir/Madam, Greeting for the day, we have one query regards ESSL biometric. We have installed a biometric for Essl, now it is not taking punching and even software also not opening, we would not know what is happening, please let me what can I do for clear this problem. Regards Gangadhar

29 Jul 2017
babu

Dear Sir, how to create access database and configure for essl k20, Please tell me.

04 Jul 2017
Pandian S R

Dear Sir, we have purchased two machines from your local dealer. I need to change/ modify the employee code, but it is not accepting, when we enquired about this with your local dealer, still we did not get the reply back. Kindly look, it's the matter and help us, to rectify the sort issues immediately, as the new employee are joining nowadays. Thanks and Regards S Pandian

07 Jun 2017
prashant j bhivdarne

The Essl biometric device is not download attendance. Please solve problem as soon as possible. Location: Kolhapur, Maharashtra. Sir, please give me the Kolhapur technical person number.

10 May 2017
udhiya

eSSL Security is one of the main biometric organizations in India and has developed into global regions since initiation 2002. With the vision of being a top player on the worldwide scale, eSSL has constructed in-house aptitude to be the vision. With more than 4000 channel accomplices and 4 lakh clients, the system of eSSL wove itself.

06 May 2017
R K SINGH

Dear sir, my all 15 machines are not working. Please help

04 May 2017
manish

Hello sir I have purchased biometric machine from 5-6 month ago. I forget user id and password please help me, my number is 09211779211.

16 Apr 2017
D.A.V HIGH SCHOOL

Dear sir with deep sorrow we would like to inform you that we have purchase three biometric machine of your company from the dealer namely Sky Computer, Asansol and West Bengal two years back for our three schools, but after sales service is very poor from your dealer. We have made several phone calls to your dealer but no action has been taken except assurance. Why you give dealership such a person who fails to provide after sales service. Now we are in trouble when biometric software is not working at all. Now we are bound to lodge a complaint to consumer forum against your company's negligence. We are waiting for your response by call 9832110728 or email us as soon possible.

18 Mar 2017
Manoj Ku Prusty

After downloading all attain. log data to pen drive it downloaded the file as name example 645816586_attlog.dat so we can see they contain of file after opening in text file format now After downloading all attain. log data to pen drive it downloaded the file as name example 645816586_AttEncryptLog.dat so we cannot read the contain of text file after opening. is there any problem in the machine or any other issue, if any solution then please mail me.

02 Mar 2017
Kuladeep

We need support for generating reports, including in and out punches in detail in a separate sheet.

20 Feb 2017
lakshmikanth

We have Essl machines in 10 locations all over India, we want to integrate all 10 locations through cloud platform, can you help us, and we are there in Jayanagar 2nd block Bangalore.

01 Feb 2017
shahanawaj

Hello sir, I am using an essl time track software, but late coming report not generate please solve the problem.

30 Jan 2017
Manju

Please send licence number and share process to install essl software in new system as old is not working well, kindly send link on my mail id or contact me on 040-42700027. Thanks Manju.

10 Jan 2017
MANU K R

Dear Sir, I am from Ernakulum (Kerala) and I am using Essl Attendance Machine. It’s not connecting with my pc from last those months where can I contact to solve the problem Manu KR, mobile number 9496328731.

09 Jan 2017
Mudassir Khan

Dear Sir/Mam, I am Mudassir Khan from Buldhana District, Maharashtra. I am using Essl Attendance Machine. I need your help for installation and activate k30 machine please help me. Thanks Mudassir Khan 09130535028

01 Dec 2016
Ibrahim khan

Failed to verify error reach ATT data max capacity, how to resolve this issue please suggest.

11 Nov 2016
smindustry

Model X990 battery not available in Chennai. The complaint had already been followed up for the past 20 days. Kindly arrange the same.

08 Nov 2016
pradeep

This Pradeep from Smartmegh Solutions, I need a help regarding login,it is asking the updation key. How can I update the key. I am not able to view the past month record kindly contact us or give us a suggestion for this problem or contact us 9003070261

01 Nov 2016
jyothi

My pc is not pinging with essl machine please tell me the solution.

24 Oct 2016
Aurora engineering college

Essl biometric device is not download attendance. Please solve problem as soon as possible. Location: Hyderabad Sir please give me the Hyderabad technical person number.

20 Sep 2016
pradeep

Hi, this is Pradeep from Heather Grey Corporation. So please can you help us. How we can change admin authorization from the bio-metrics device so that we can add enrollment of the new employee. How erase admin user authentication from bio-metrics device. Is it possible for doing us? Please help.

07 Sep 2016
METRICCHANT DESIGNERS AND ARCITECTS PVT.LTD

Complain- when fingerprint machine -essl is put on to on position, both the lights are on and the logo is there. After few hours it starts. This is happening for the last one week. I had contacted your customer care 8095522266 who asked to contact 8095522265, further asked to contact 8095522293. It did not stop here I was asked to contact 8095522239. She asked the complete history of the machine. I gave her company name - volt age Jaipur. She said the company is not registered with them asked me to tell her the person who sold it. Any way i found out it is Manish Chandwani. It was purchase on 15.04.13 via invoice number VA/31/12-13. Now can you help, her number is busy since morning. Regards Nagia.

25 Aug 2016
sagar suryavanshi

Technical support time attendance machine please call 09145299099.

11 Aug 2016
R.K enterprise

Please send my licence number to install my new pc old is not working well, please send me link thanks Raja 09821795848.

08 Aug 2016
Shantaram Chopade

Sir/Madam, this is Shantaram Chopade, Head IT- Life Care Logistic Pvt Ltd. 1st Query:- The attendance report imported from machine in XL sheet is generated with blank columns in between and making the sheet unnecessarily too big to work upon comfortably. You Replied:- Not Possible, No such up-gradations possible in software and I have to work with that kind of report only. 2nd Query: - Machine Ping on 4 am every morning, so we are unable to get real time data and have to wait till next day to receive the data. You Replied:- No such possibility to change the Ping time of machine. 3rd Query:- To export the data dump of all machines in single go (Total 26 machines), Instead of doing the same process for every single machine. You Replied:- After exploring the possibility for 2-3 hours, you again came with a big no. 4th Query:- In the report exported from machine, change the ½ day to either Half day or HD. You Replied:- Not possible and we have to work with “1/2”.

23 Jul 2016
Kishore

My biometric machine not working, can't reach customer care Chennai numbers.

08 Jun 2016
Santosh Mane

Dear sir we are already purchase thump machine last 2-3 year ago. Now we are format PC but ESSL software require license Key. Hence you are request to please us license Key for update the thump software. Please do the needful. Santosh Mane 9270647635 Saket Enterprises

07 Jun 2016
sharif

Dear sir we have purchased essl for our company, Biop Steels and Power Pvt Ltd unfortunately my system got formatted and essl software was erased, I can provide you team viewer please installs and give it to us. My code number is 1324766988339 licence key 9910-0082-4605-6570-1944 please do the needful regards Mohammad Sharif hr manager 9449864315 Mail id biopsteels@rediffmail.com.

13 May 2016
MOHAMMAD SHARIF

Dear sir we have purchased essl for our company, Biop Steels and Power Pvt Ltd unfortunately my system got formatted and essl software was erased, I can provide you team viewer please installs and give it to us. My code number is 1324766988339 licence key 9910-0082-4605-6570-1944 please do the needful. Regards Mohammad Sharif hr manager 9449864315 Mail id - biopsteels@rediffmail.com.

09 May 2016
jagdish kumar

I want support for essl 990x biometric for installation and I want this to excess in my head office please give me support my name is Jagdish Kumar mobile number 08686491064, 09533508386.

30 Mar 2016
Bindhu Madava H N

Sir/Madam, this is Bindhu Madava HN, System Administrator, Department of Commerce, Science and Engineering department Mysore, wish to bring following problems, 1. If the employee avail half a day CL, it is reporting as one day leave on custom monthly status report, however it reports half a day CL only on other reports like, basic attendance report, detail attendance report etc. 2. If the number of working days is 29 in the month of February 2016, consisting of 4 general holidays and if the employee avail leave 2 days in the same month, then the number of working days should be 29 - (4 + 2) = 23, but it is showing as 25, it is not adding 2 days CL marked in leave detail format. Kindly advise me how to correct these two things in the master file of ESSL. Hope you have understood my problem and do the necessary service at the earliest. My contact number is 9740535962 and available time 10 am to 5.30 pm on all week days and 10 to 2 pm on Saturday, feel free to communicate at the earlie

24 Mar 2016
ABHIMANYU

Dear sir/madam we have use your finger attendance machine, we want to support at your site please mention report for which person avail card instead of thump.

10 Mar 2016
O P GUPTA

We bought finger print bio metric attendance m/c for Asha lata viklang vikas Kender, Bokaro steel city, Jharkhand-827004 from Priyanka informatics, sector-4, and Bokaro steel city Jharkhand-827004 on 02/03/2015. Details:- biometric attendance system, make essl, model- k30+id, serial number 3225150400616 in built battery. Regret to say that it is not working since installation in spite of repeated complain to the dealer concerned. We are unable to get connected to your system with our computer to get print of the attendance and even to see the record day to day on the monitor. It will be appreciated if you kindly direct the concerned official to set right the system to see the regular attendance and get print directly from printer. Waiting for early reply thanking you Yours faithfully.

25 Feb 2016

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