GSRCT Customer Care Toll Free Number

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By NehaSharma on 20 Oct 2015 |
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Recent Blogs | Customer Care | GSRCT Customer Care Toll Free Number
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GSRCT Customer Care Toll Free Number

GSRTC Helpline Numbers

GSRTC Toll Free Numbers: 1800 233 666666 and 1800-102-8747
GSRTC Customer Care Number: 099989 48046
GSRTC Website Address: www.gsrtc.in

GSRTC

GSRTC stands of Gujarat State Road Transport Corporation is a Passenger transport organization of Gujarat which provides the bus services in Gujarat and its neighbor states. It came into existence on 1st May 1960 in Gujarat, India. It is providing the best transport services to the customers. GSRTC provides services to school and colleges, pilgrim places and contract basis services are also listed in the transport category. At online website of GSRCT, users can book their tickets at E-booking and counter booking. The bus services are adjacent in Vadodara, Rajkot, Surat, Gandhidham, Jamnagar, Junagarh and many smaller town and cities of Gujarat. For the e-ticket, user must deposit the Id proof of the existence. In case of any failure of issuing in ticket and other fault, the company refunds the money within a week. If user amount is debited from their account and ticket is not confirmed, then users can send their reference number on erefund@mail1.gsrtc.in for complaint and refunds. The GSRTC introduced with Computerized Pass Issue System which facilitates the daily traveling students. GSRTC is first one which released the bus tracking and monitory system based on GPS and available in luxury buses. As well as the GSRTC is growing the business by planning of development of many other facilities for the people such as entertainment system in the buses, online fleet management system and many others. The daily passengers have the option to use the RFID public smart card passes.

GSRTC Head Office Address

Gujarat State Road Transport Corporation
Central Office, C/O Central Workshop GSRTC, Naroda, Ahmedabad, India
Customer Care Number: 079-25454102
Email: feedback@gsrtc.in

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Suggestions, Complaints and Reviews of GSRCT Customer Care Toll Free Number

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14 Reviews
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Richa gamit

I booked a ticket for sleeper coach and it was canceled. It was an ordinary express bus. What is the procedure of refund my money? ??

01 Aug 2018
Krupa Shah

GSRTC online booking complaint: I have booked online ticket behalf of my mother (Hima Shah). First transaction (OB ref: GS5962393) was failed and charges were deducted from my account. The second time I tried and transaction(OB ref: GS5962769) was successful with successful booking and receipt gave with SMS sent with seat number 9 at 20:45 on 24th June 2018 for Volvo bus from Vadodara to Ahmedabad. When I reached bus the same seat number was issued to other person and his name was listed in driver's list. The bus conductor was very rude that they did not even responded properly and did not help what to do next. I had to leave the bus although I had tickets with me. I had really very urgent work and I could not reach in time. How will you compensate my time, money and work?

25 Jun 2018
Nimesh S Vasava

Sir, I booked three tickets from Baroda to Dwarka on GSRTC Website. Amount debited from my account but I did not get any SMS or Mail. Please help me to provide the message with the seat number.

19 Apr 2018
Kishor Tamboli

GSRCT is the big scam, amount of online booking deducted in January 2018 and neither received ticket nor received money back yet. The case has been created and assigned but no one has replied yet. None of the customer care number mentioned on the website is working. This is the big scam to get Money from the public and not returning back.

13 Apr 2018
Nikunjkumar Jayantibhai Bhoya

Dear sir, I booked my ticket from GSRCT mobile application through the SBI net banking on 1st March 2018 but the ticket was not confirmed and money debited from my account. My reference number is IGADADDTC4.

24 Mar 2018
Ravi singhaniya

Sir today I booked 2 tickets Ahmedabad to Jesar my payment transaction is successful but ticket not booked but payment is dedicated to my account ticket number is G18346308, Ob number GS4926961, please give me refund sir.

12 Jan 2018
vijaykumar

Dear sir, 22/11/2017 I booked 3 tickets from Surat to meta. My payment transaction has done successfully but I did not get any SMS or mail for ticket booking confirmation already dedicate money to my account but ticket not booked, so please give me the refund.

31 Dec 2017
Kishanlal

Sir today I booked 2 tickets from Ahmedabad to Bhavnagar online mode but ticket not made or my account debited by 256. Bus time 5.00am Date 29.10.17 Passenger name 1. Kishan Lal 31 2. Vimla 26 Tnx details are under Thank you for using your SBI Debit Card 459XX0791 for a purchase worth Rs256.0 on POS 910020008192558 at Gujarat State Road TRA txn# 730208607336. Kindly refund amount, for more detail kindly contact me 7600912293. 8890090861.

29 Oct 2017
Naitik

I am traveling Baroda to Rajkot with bus number GJ-18Y-8203 (Baroda Veraval) on 22 October. The bus departure time is 9:00 PM and after half an hour run bus is stuck with breaking the bus tire, all the passengers are facing the inconvenience due to no spare wheel available in the sleeper coach bus.

22 Oct 2017
Adil memon

I booked a ticket for sleeper coach and it was canceled. It was an ordinary express bus. What is the procedure of refund my money?

03 Oct 2017
Khushal Vekariya

Dear sir, Today i booked ticket from dhoraji to ahmedabad. My payment transaction done successfully but i did not get any sms or mail for ticket booking confirmation. Ticket booking details given below: OB reference number: GS4260978 Payment ID: 83785957 mail id: krupalipatel7007@gmail.com Mobile no: 9427882274 Passenger Name: Krupali Antala Please provide me ticket confirmation mail or sms. If my transaction was failed then let me inform about it

23 Sep 2017
vipulbhai b khamal

I have already dedicated money in my account, but ticket not booked, so please give me refund.

10 Jun 2017
solanki Mehul

I already dedicate money in my account but ticket not booked, So, please give me feedback.

05 May 2017
Satyendra Yadav

Dear GSRCT, I have booked 2 tickets for Ambaji on 31/10/2016 from Ahmedabad. This for you kind information that Bus had been started late by 30 minutes. And by reaching at Himatnagar one tyre of back side wheel was punctureed at 11.00Am. There was spare wheel in the bus eventhough Driver and conductor taken the bus at Himatnager for replacement of tyre ( they told like that). The bus came back at 12.40 pm on lot of queralling with conductor Mr Rabari. Till time all passengers stand under sunahine in one of farm. On request for complaint book, he had given website Bus no. GJ18~Y7644 diparture time 8:00 am from Ahmedabad. Pnr ~ G13572486. passenger.

01 Nov 2016

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