DHS Customer Care Toll Free Number

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By Paramjeet Kaur on 14 Dec 2015 |
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DHS Customer Care Toll Free Number

DHS Helpline Numbers


DHS Customer Care Numbers: 022-6627-5900
DHS Mailing Address: iba@dhs-india.com

DHS

DHS is abbreviated as Dedicated Healthcare Services TPA (India) Private Limited which is providing the services of health insurance since 2006. DHS operates its all operations based on core values integrity, honesty, transparency, research and innovate, customer loyalty. After five years of establishment, in the year of 2011, DHS received an ISO 9001: 2008 certificate for its all products and services. DHS launched a mobile application named 'Dedicated Health Sync' for the convenience of customers and this mobile application is available on Google Play, App Store and Windows Store. Customers can download this mobile application and avail the services of DHS. DHS has huge network of branch offices which are located at the different locations of India and the main head office of DHS is located at Mumbai, Maharashtra. DHS has well qualified and experienced management team who serves and treat the customers very well and committed to provide the best services to customers. DHS serves its all insurance services to Government sector as well as private sectors. Rashtriya Swastha Bima Yojana policy has also launched by DHS in the year of 2008. Customers can fill the online claim intimation form to get the claim of their insurance policy. This claim intimation form is available on the website of DHS.

DHS Offices and DHS Customer Care Numbers


Ahmedabad
801, Corporate House, Opposite Torrent House, Near Nirma House, Off Ashram Road, Near Income Tax Cross Road, Ahmedabad-380009
Contact Numbers: 079-4007-2645, 079-2754-4967
Fax Number: 079-2758-2645
Email Id: ahmedabad@dhs-india.com

Amritsar
Contact Numbers: 8146077766, 8727027040
Email Id: amritsar@dhs-india.com

Bangalore
502, Bridgade Towers, 135, Brigade Road, Bangalore-560025, Karnataka
Contact Number: 080-22485460
Fax Number: 080-411117042
Email Id: bangalore@dhs-india.com

Baroda
401, Capri House, Behind Hotel Express, Opposite Kalyan Hospital, Alkapuri, Vadodara, Baroda-390005
Contact Number: 0265-2326132
Fax Number: 0265-2326133
Email Id: baroda@dhs-india.com

Bhopal
Email Id: bhopal@dhs-india.com

Bhubaneswar
Room Number-202-A, 2nd Floor, Janpath Towers, Ashok Nagar, Bhubaneswar-751009
Contact Number: 0674-2532121
Fax Number: 0674-2532121
Email Id: bhubaneswar@dhs-india.com

Chandigarh
SCO 186/187, 2nd Floor, Cabin Number 207, Sector 8-C, Madhya Marg, Chandigarh-160018
Contact Number: 0172-4616923
Fax Number: 0172-4616923
Email Id: chandigarh@dhs-india.com

Chennai
Ground Floor, Rishikesh Apartments, Old Number 38, New Number 75, G N Chetty Road, T Nagar, Chennai-600017
Contact Number: 044-43546386
Fax Number: 044-28157577
Email Id: chennai@dhs-india.com

New Delhi
Flat Number 1205, 12th Floor, Chiranjiv Towers 43, Nehru Place, New Delhi-110019
Contact Number: 011-46619000
Fax Number: 011-46516463
Email Id: delhi@dhs-india.com

Hubli
MB Kallur Building, 3rd Floor, Ganesh Park, Kallur Layout, Golden Town, Unkal-Hosur Bypass Road, Hubli-580021
Contact Number: 0836-2352828
Fax Number: 0836-2352828
Email Id: hubli@dhs-india.com

Hyderabad
6-3-680/8/3, Plot Number-1, 2nd Floor, RA Residency, Somajilguda, Hyderabad-500082
Contact Numbers: 040-23418547, 040-23418630
Fax Number: 040-23410147
Email Id: hyderabad@dhs-india.com

Indore
502, 5th Floor, Silver Arc Plaza, 20/1, New Palasia, Near Zanzurwala Square, Indore-452001
Contact Numbers: 0731-2435554, 9303913662
Fax Number: 0731-2435554
Email Id: indore@dhs-india.com

Jamnagar
Email Id: jamnagar@dhs-india.com

Kochi
G-A, Saniya Apartments, Kairali Street, Asoka Road, Kaloor, Kochi-682017
Contact Number: 0484-4030972
Fax Number: 0484-4030972
Email Id: kochi@dhs-india.com

Kolkata
60-B, Chowringhee Road, 4th Floor, Suite Number-6, Near Exide More, Kolkata-700020
Contact Number: 033-22903587
Fax Number: 033-22822312
Email Id: kolkata@dhs-india.com

Lucknow
Office Number-B, First Floor, Sana Palace Number-1, Shahanajaf Road, Lucknow-226001
Contact Numbers: 0522-4005130, 0522-2616332
Fax Number: 0522-4080525
Email Id: lucknow@djhs-india.com

Mangalore
D.Number 16-13-726/20(1), 2nd Floor, Laxmi Krishna Towers, Opposite New swagath Hotel, Balmatta, Mangalore-575002
Contact Number: 0824-4263123
Fax Number: 0824-4263123
Email Id: mangalore@dhs-india.com

Nashik
Contact Number: 9702096333
Email Id: nashik@dhs-india.com

Pune
Rangavarsha, Vijaynagar Colony, 2083, Sadashiv Peth, Dake path, Opposite SP College Ground, Pune-411030
Contact Number: 020-67056705
Email Id: pune@dhs-india.com

Raigarh
Contact Numbers: 0776-2227251, 0776-2227001
Email Id: raipur@dhs-india.com

Raipur
Amarjeet Niwas, C-11/2, Sector-II, Devendra Nagar (C.G), Raipur-492001
Contact Number: 0771-2583781, 0771-2583782
Fax Number: 0771-2583782
Email Id: raipur@dhs-india.com

Surat
301 and 302, 3rd Floor, Krishna Complex, Opposite Sankheshwar Complex, Panjava Mahollo, Majura-Sagrampura, Surat-395001
Contact Number: 0261-2479333
Email Id: surat@dhs-india.com

DHS Head Office Address

Dedicated Healthcare Services TPA (India) Private Limited
Second Floor, Cambata Building, Eros Cinema Building, East Wing, 42, Maharshi Karve Road, Churchgate, Mumbai-400020, Maharashtra
Fax Numbers: 022-22874235, 022-66275999

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Paramjeet Kaur

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Suggestions, Complaints and Reviews of DHS Customer Care Toll Free Number

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34 Reviews
Write A Review
Nikita malviya

Best healthcare service providers!

06 Aug 2021
Shivani

They provide the best health care and health insurance services.

27 Nov 2019
DAYANAND SHITAL GHATE

Sir/Madam, I already submitted the medical report and bills of my wife still I didn't get the reply from your end and didn't get reimbursement. Requesting you kindly do the needful. Claim Number- 15514524 Mobile Number- 9028905916

18 Mar 2018
Jayakumar.K

Please send renewal link for my policy number 0216002814p112216929/UI00025939 as soon as possible thanking you.

12 Dec 2017
R S RAJARAM

I am a retired employee of Bank of India - under Mediclaim Policy of the Bank in arrangement with United India Insurance Co Lt, I submitted my claim for domiciliary treatment for Rs.4057/- on 9th October 2017 at DHS local office in Chennai - The claim number 15516511 was approved on 17-10-2017 for Rs.3455/-. The said amount of Rs.3455/- has not been credited to my account to date. On contacting the toll-free number 18002090201 they say that the claim number is wrong. I am anxious to know the status of my approved claim.

10 Nov 2017
STAR KIMS HOSPITALS TRICHY

Dear sir, we are a newly opened multi-super specialty hospital located at below address- star Kims hospitals( a unit of stem cell transplantation assisted reproduction research (p) Ltd), no.d6, 5th cross west extension, thillai Nagar, Trichy-18. We would like to enroll for the DHS kindly issue a new enrollment detail. K Magesh Kumar Star Kims hospitals (a unit of stem cell transplantation assisted reproduction research Pvt Ltd) claims department Mobile Number- 7373763018 Phone Number- 0431-2764571

31 Oct 2017
Krishan Murari Kumar

Respected sir, I have already submitted the claim to DHS and DHS has raised some query about claim number 15368259, DHS id is 5029376922. I have already replied the query through the mail and by sending the hard copy through our personal department SSWL, Jamshedpur, but till date, I have not got the query status so kindly do the needful as soon as possible, DHS claim number 15368259, name - Sulekha Devi, mobile number 8235941892. Note- If you any doubt then you can contact the TMH, hospital authority person on the below mentioned number. Rmo office– 0657-2141102 Account office- 0657-2141135 Enquiry office- 0657 2141233 Regards Krishan Murari Kumar

15 Oct 2017
maganlal m parmar

My employees id is 128223 I have received card on 20/10/16 I have applied for 2nd option but till today difference amount is not debited to my account please inform me about my insurance policy status of today.

22 Aug 2017
Sonu

Dear sir I have sent a mail for approval my admission in mk Datta hospital Ambala, also hospital have sent another mail for approval at their end on 19.08.2017 but till now there is no revert reply send to me or hospital where I was admitted, I am totally upset to this type of service of dhs, nobody pick the phone and toll free numbers of dhs, my experience is become very bad with dhs. With regards Mr Sonu Meddy assist id -5029782014

21 Aug 2017
satish Sharma

I have following up from last 4 month for one claim ID # however still not getting any solution on that . 5 times I called on customer care number but no solution yet, basically my IFSC code was changed so money was not transfer to my account and no one giving me proper response on this. Claim number - dhs17z000123 Patient name - Asha Sharma Pf number -133766 Account number - 942011100022867 Ifsc code - bkid0009440 Can someone please call me on my mobile number - 9827682555 or send mail to my id - manish.sharma4@amdocs.com.

10 Aug 2017
RAM

We have submitted the claim on 28th December 2016 but still I have not received my claim, DHS id is SE-121048234. My claim number is 17Z008194.

02 Aug 2017
Deepak Kumar pathak

My medical claim received at 31 May 2017 but no reimbursement till now.

27 Jul 2017
dipti dilip shinde

We have submitted the claim on 13th June 2017 but still I have not received my claim, DHS id is SE132907456.

07 Jul 2017
Keerthi

Dear sir, please give me the proper response from customer care number regarding hospital payments.

05 Jul 2017
Sunil Yadav

I have sent my post hospitalization expanses documents 20 days back. But still amount not credited in my account. Kindly help me to know the status. DHS Card Number: SE131866699

15 May 2017
nilesh matkar

I have tried all customer care number which was belonging to Maharashtra state but no body responding please help.

24 Apr 2017
Aurobindo Patra

Dear Sir I am Aurobindo Patra employee in Bank of India, Raigarh Chhattisgarh, India. I have sent my medical documents of my spouse Mrs Archana Patra who admitted at Appolo hospital on 30 January 2016 to 02 February 2016. I have sent it through registered post on 19 March 2016, till now no response from your side. Kindly please solve the issue. Insurance Id number is SE132650427 thanking you Aurobindo Patra PF Number 189926 Bank of India Raigarh City hospital first floor City plaza, Kotra Road Raigarh Chhattisgarh 496001 Mobile Number 7008239008

13 Apr 2017
Vishnu Kumar

Dear Sir, very poor service on toll free number.

13 Apr 2017
Mr. Pinaki Dutta

Mrs Aarati Dutta Age - 72, with policy number - 0216002816P102032114/UI00053833, DHS ID - SE120941803 is admitted in Fortis Hospital and have applied for cashless insurance, but still have not received confirmation for the same. Kindly send the approval as early as possible because the patient is in serious condition.

01 Mar 2017
Murari mohan

I have called so many times, but no response. I have a query of cash reimbursement of hospitalization held.

19 Feb 2017
Anilkumar G. Dave

As regards my cashless pre-post hospitalization claim numbers DHS17Z004423 and DHS17Z006819, I would like to bring to your kind notice that the said claims are still remaining pending in spite of my continuous follow ups with the concerned authorities through emails. My id is SE132752410. Kindly do the needful in the matter as more than two months have elapsed since I received the SMS informing me that my bank account will be credited within seven working days. I solicit your cooperation in this matter.

03 Feb 2017
Raviranjan singh

Sir, my self Raviranjan Singh, I have already submitted the claim to DHS and DHS has raised some query about claim number DHS17Z013205, DHS Id is 132641446. I have already replied the query through the mail and by sending hard copy through our personnel department Patna Zonal office BOI, but till date I have not got the query status so kindly do the needful as early as possible, DHS claims number DHS17Z013205. Name- Raviranjan Singh Mobile Number- 08348369008

31 Jan 2017
Jayprakash Advirkar

I have some doubts, to clear my doubts I tried to contact your toll free number to speak to Agent almost for one hour I could not speak to any agent and I gave up. Please consider increasing the number of agents so that clients do not have to wait for such a long time, thanks.

27 Jan 2017
HARSHAD K SHETH

I have not yet received the health card and kit, as it should be delivered immediately. I have no policy also.

19 Jan 2017
pradip singh bagwan

Very bad service of DHS-Indian because I have submitted 2 times form A and B with original document on date 23/12/2016, but till now not approve. My pre and post bill payment and not give me any response, mail or notification regarding claim.

15 Jan 2017
Rahul bhatia

Sir, how can we login as an insured on the site?

15 Jan 2017
Ashokkumar Darji

Please provided claim status and claim paid amount status of below the claims of Mr Ashok Kumar R Darji DHS 15Z122455.

12 Jan 2017
Rosy Roberts

My claim form Number - DHS16Z188161 submitted on 09/09/2016 is not yet reimbursed. Kindly look into the matter and settle the claims.

31 Oct 2016
Ankita shah

I have a query but not respond yet related my medical bill so please sort out.

13 Oct 2016
RADHA KISHORE NAYAK

DHS ID: MO520214497 Claim Number: DHS16Z165182 I have already submitted whatever papers have received from hospital. May I know that when reimbursements against the above claim would be released/done and how much time another it will take?

07 Sep 2016
DEV PRAKASH YADAV

Dear Sir/Madam, we have admitted a patient Smt. Purnima Kalra on 19.03.2016 and discharged on 20.03.2016. The claim number is DHS16Z052618. We mail and call you many times but till now we don't receive any payment. Please make our payment. We already sent NEFT details many times. Our Hospital code is N0009398 thanks.

31 Aug 2016
dhirendra kumar

Respected sir/madam I have already summit of my mother report admit in 05.10.2016 till I didn’t get reimbursement so please do needful as soon as possible, I shall always obliged.

03 Jul 2016
M B Govinda

Bank of India employees with number BOI117610, date of payment of premium 16.11.2015. I have become a member of the premium and the premium is debited to my account on 16.11.2015. Till now, I have not received my I'd card nor the startup kit. As I am leaving India for a long holiday, Iam worried. Can you please arrange to send my card urgently to my address? My address is; MB Govinda number 111, 3rd cross, GKW Layout, Vijaynagar Bangalore 560040, mobile number is 760528864 thanking you.

27 Jun 2016
RAJI S NAIR

Please send me the claim form for claiming.

18 Jun 2016

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