Asianet Cable Customer Care Number

I am using their cable services for many years. I got proper HD channels all the time. Great services.

Please set my requested programs immediately. I am not able to watch for the last about one month, my customer code is ja90178620.

I am from Kottarakara and my customer ID is BB91019136. From 07/12/2018 I am not getting signal on my cable connection. While I am trying to register my complaint either always getting their phone engaged or if getting the line nobody was attending the call. However, I got my complaint registered at around 10 am on 08/12/2018 (yesterday), i.e. after one day. While I am following up the complaint on the afternoon on the same day many times either the phone got engaged or unattended and once it was attended and replied that your complaint will attend and resolved by today itself. But to my surprise, nobody attended the complaint yesterday and today is Sunday, that means as on today, I have to pay you the subscription fee for three days without enjoying the facility. Further, Still I am not known when I am getting the facility or my complaint is resolved. Your services in Kottarakara area is very poorest and never satisfied your customers.

I have registered digital TV complaint on 20.06. 2018. My complaint is still outstanding. No action is taken yet now. Please provide the solution.

I have booked a complaint on 8th March under Ticket no: AA03160309. (Subcode AA91014996) Till now it's not yet solved. But on 9th I have received an SMS saying your complaint has been resolved. I do not know what wrong information they are passing. I am very unhappy to say that your service is so poor and on repeated follow by phone to your local office is very very poor. I believe this mail may not help to solve this problem as from my experience the request from customers never treated accordingly. I ashamed to keep your connection further. But unfortunately, I paid the one-year subscription, so no choice.

My request to transfer my cable connection from Kozhikode to Ernakulum (TD Road) is pending since 09.06.17. Subscriber code KA91041788, ticket number KA01196405, 402, dated 09.06.17. Please look into the matter urgently, my number is 8281258793.

Very poor response, I didn't get any satisfaction from your service very pathetic. And also I didn't get all channels of Asianet. The employees response is not satisfactory. I am thinking to switch off to dish cable.

Dear Sir, I am a customer of Asianet TV, and Broadband Internet since August 2007. Connection shifted to Thittamangalam, Vattiyoorkavu almost 2 years ago. I have been trying to get hold of technical help for the past few days, but the person at the end of the phone number 9388800800 cannot seen to offer any help. Thinking that the problem was related to the remote controller we purchased a new one from your Thycaud office for Rs.300/=. We are not technically skilled or qualified to describe what the problem is; and the problem still persists. I would be grateful if you could give me a number to contact a technician, or send someone to assess and rectify what's wrong. The new installation in Thittamangalam was done by someone from your Peyad Centre. My details are: Bernard John, Sub Code: AA91064552. Thank you, Bernard John.

Please shift my cable connection with your Enchakkal office to my new address SFS IVY 4D, Opposite Infosys Campus, call me 09847301651.